Privacy Policy

Last updated: January 2025 | Version 1.0

Introduction

TeCortex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a demo request.

Please read this privacy policy carefully. By using our website or submitting information through our forms, you consent to the practices described in this policy.

Information We Collect

When you submit a demo request or contact us, we may collect the following information:

  • Contact Information: Full name, email address, phone number
  • Professional Information: Company name, job title, industry, company size
  • Communication Data: Messages or inquiries you submit through our forms
  • Technical Data: IP address, browser type, and device information (collected automatically)

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your demo requests and inquiries
  • To provide information about our products and services
  • To schedule and conduct product demonstrations
  • To send relevant marketing communications (with your consent)
  • To improve our website and services
  • To comply with legal obligations

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information includes:

  • Consent: You have given consent for processing for specific purposes
  • Legitimate Interests: Processing is necessary for our legitimate business interests
  • Contract Performance: Processing is necessary to fulfill a contractual obligation

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Demo request data: Up to 24 months from submission
  • Marketing communications: Until you unsubscribe
  • Legal compliance data: As required by applicable law

Data Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who assist us in operating our website and conducting business
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Request correction of inaccurate personal data
  • Erasure: Request deletion of your personal data
  • Restriction: Request limitation of processing of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal data
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

TeCortex

Email: privacy@tecortex.com

For data protection inquiries, please include "Privacy Request" in your subject line.